Delivery Policy

At shop.naturaltea.net, we are committed to delivering your orders efficiently and securely. This Delivery Policy outlines our processing times, delivery options, and what you can expect from our service.

1. Order Processing

• Orders are typically processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will begin processing on the next business day.
• During peak seasons, processing times may vary. We will notify you if there are any expected delays.

2. Shipping Options and Charges

• We offer various shipping options, which you can select at checkout.
• Shipping costs are calculated based on your location, order size, and the chosen shipping method, and all charges will be displayed during checkout.
• Free standard shipping may be available for orders over a certain amount, as specified on our website.

3. Estimated Delivery Times

• Domestic Orders: Standard delivery within Bangladesh typically takes 3-5 business days.
• International Orders: Delivery times vary by location, usually between 7-21 business days. Customs processing may cause additional delays.

Please note that these delivery times are estimates and can be affected by factors outside of our control, such as customs or weather delays.

4. Order Tracking

• Once your order has shipped, we will send you a tracking number via email.
• You can also check the status of your order by logging into your account on shop.naturaltea.net and viewing your order history.

5. Shipping Restrictions

• We currently do not ship to certain restricted locations. These restrictions will be displayed at checkout.
• shop.naturaltea.net reserves the right to cancel orders to restricted areas, and a full refund will be issued if this occurs.

6. Missing or Delayed Shipments

• If your order is delayed or appears lost, please contact us within 7 days of the estimated delivery date.
• We will work with our shipping partners to locate your order or arrange for a replacement or refund if necessary.

7. Contact Us
For any questions or concerns about delivery, please contact us:

shop.naturaltea.net
Email: support@shop.naturaltea.net
Contact Number: 01000000000